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     PowerSchool© User Support Site 

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No matter what tradition you may celebrate
during this holiday season, have a safe and joyful time off

    From your Grant Wood AEA

PowerSchool Support Team

 

Candles

                       

Grant Wood AEA and PowerSchool©

Grant Wood AEA now supports 226 private and parochial Iowa schools with PowerSchool Premier and PowerTeacher Gradebook.  This support includes hardware hosting and support, training, consultation, and help desk services. A list of those schools and links to their websites are available by clicking on the GWAEA PS Schools link on the left menu.

Tid-Bits

of the Week

STORING GRADES AGAIN!!!

Don't forget it is time to store your end of term grades again.

Click here to go to the Task page to see what else you need to be thinking about.

 

Transcript Downloads

Nine new transcript reports have been added to the Reports & Labels tab for you to download to your site.  Each has a preview of what the transcript will look like. Once you have decided on the one you want, load it to your site using the download instructions on that page for .pst files.

 

We can work with you to customize these so they are more toward your liking.  Additionally, they may have to be tweaked for the GPA and Class Ranking methods that you use.

 

New Task Tab

On the right tab bar you will notice a new tab called Tasks has been added. Clicking on this tab will provide you with a page that lists nine different tasks someone at each school will want to review at the end of each term. Many of those tasks have links to documents that explain how to accomplish the listed task.

 

On the same page are links to other documents that provide instructions on various tasks that you will be performing at various times of the year.

 

Two New Report Card Docs

Two new documents have been put on the site that explain how to setup a new report card and how to use historical grades in your report card. the documents can be found by clicking on the GWAEA Documents tab on the left or by clicking on these links:

Tutorial Report Card Setup.pdf

Report Card Tutorial- Historical Grades.pdf

 

How to Clear Java Cache

Mac OS X 10.4 and many OS X 10.5 operating systems will now prompt to install a new version of Java (1.5.0_16).  The same Java version was also previously offered in a Windows update.

There are issues inherent in this version of Java that prevent PowerTeacher Gradebook from functioning properly and, in some cases, from launching.

Workaround:

A patch file is now being applied to all sites. Please contact us before proceeding with the following at the user workstation.

Mac

  1. On the client workstation, exit PowerTeacher Gradebook.
  2. Navigate to Applications > Utilities > Java.
  3. Open Java Web Start.app. The Java Application Cache Viewer appears.
  4. Select the User tab.
  5. In the Application column, select all PowerTeacher Gradebook listings.
  6. Click Remove Selected Application.
  7. Close the Java Application Cache Viewer.
  8. Launch PowerTeacher Gradebook.

Windows

  1. On the client workstation, exit PowerTeacher Gradebook.
  2. Navigate to Control Panel > Java. The Java Control Panel appears.
  3. Select the General tab.
  4. Click Settings under the Temporary Internet Files section. The Temporary Files Settings dialog appears.
  5. Click Delete Files. The Delete Temporary Files dialog appears.
  6. Select both checkboxes, and click OK.
  7. Close the Java Control Panel.
  8. Launch PowerTeacher Gradebook.

 

Midterm Progress Reports

 

Some may be ready to issue Midterm Progress Reports in the next few weeks. Check out the document Setup Report Card Templates to see how to put  together your report.

 

If you only send reports out to students with Ds & Fs use the at Risk report or use the Low Current Grades report that you can access and copy to your PowerSchool by clicking on the Reports & Labels tab on this page, then loading the report.

 

Enrollment Summary Graphs

 

You might not know that the Enrollment Summary page has some pretty cool charts that you can easily access.

 

Click on the Enrollment Summary then click on any of the blue title links along the title row on top or on the grade level column on the side.  A graph of enrollment by ethnicity or an enrollment by grade level will appear. This can be view both by individual school levels or by the district level for a complete summary graph of all your schools.

 

Keep Elementary Parents from Seeing Gradebook Details

 

If your elementary schools only want parents to login to PowerSchool to see attendance, bulletins, and teacher comments, but no grades from the grade book, simply do not fill out the Current Grade Display which is found under the Grading category under the school menu.

 

By leaving these settings blank the parent quick lookup screen shows only this week and last weeks attendance, email link to parents, and attendance totals. No grade book information is shown.

Sort Quick Lookup Screen

by Periods

 

If your school is expecting the Quick Lookup screen to list the classes in order by period, but they are not, this could be due to the Day and Period Precedence setting in the Scheduling Preferences.

An example Quick Lookup screen could show a listing like the following:

bullet1(A-F) English I
bullet2(A-F) Earth Science
bullet3(A,C,E) Fitness for Living
bullet5(A-F) Algebra I
bullet6(A-F) Lunch
bullet3(B,D,F) Photography
bullet4(B,D,F) Spanish

In this example, the Quick Lookup screen is sorting the classes by day, and not by period. To resolve this, change the sort order to Period then day:

  1. Navigate to School > Scheduling Preferences.
     
  2. Under Class Sorting, change the Day and Period Precedence to Period then Day.
     
  3. Click the Submit button.

 

 

 

Gary Olsen, Cartoon College

Permanently Store Grades

 

At the end of each term your school's grading terms you may use the Permanently Store Grades function to copy and store the students' current grades as historical grades. This process is used as the foundation for Reports, GPA's, Class Rank, and Honor Roll.

 

Understanding this process is critical and should only be completed by administrators who have been trained in the process. Grades can only be stored within a 30 day window after the end of a term.

 

Documentation is available in the GWAEA Documents area of this page. Search for Store Grades. Click on the Task tab on the left to see all the processes you need to consider at the end of the term.

 

Setup Parent Access to PS

 

There are several things you need to do to get PowerSchool setup for your parents to view their students' grades, attendance, teacher comments, and other information. Here is a starter list for you to consider. Click on each link to see documentation about each subject.

 

bullet

Set all parents to receive weekly summary of grades and attendance. Click Here

bullet

Set all parent and or students logins and passwords.  Click Here

bullet

Using Quick Export of Student/Parent Logins and PWs to merge into documents you create for parent notification.       Click Here

bullet

Send Parents form letter with login and passwords as well as instructions on using PowerSchool. Change this sample to your own settings.   Click Here

       

Before sending your letters to parents or finishing your web page with parent logon information please contact us and let us review your settings.

 

 

Where to Go for Support

The goal of this site is to facilitate support for PowerSchool© in the most effective and efficient manner possible. Please refer to the information below to determine the best option for support issues.

Following Implementation

Following implementation, all support questions should go to your District PowerSchool© Administrator (DPSA), or your school's PowerSchool© contact person first. If these individuals are unable to provide support, you should pursue one of the following support options as appropriate.

 

 

Help Menu

Click on the question mark on each  PowerSchool© screen where the issue resides.

 

 

Training Guides

Use the training guides from the Teacher and Administrative training sessions for general reference on how-to processes.

 

 

Grant Wood AEA PowerSchool© Documentation

Use the documentation material on this site to research a possible resolution to your problem.

 

 

Grant Wood AEA Support

Grant Wood AEA provides telephone support, site visits, training and workshops, documentation, hardware hosting and system support.

If none of the previous support arms are available to a user they should call or email Grant Wood AEA PowerSchool support for help on their problem.

 

 

Release Notes

DPSAs should read release notes carefully and pass important details on to users in their district. The release notes are distributed via email to district.

 

 

Statewide and Mini User Groups

Administrators, secretarial staff and teachers are all invited to participate in the national and statewide user groups. The users groups provide support and information for PowerSchool© users on a regular basis. See link below for information on subscribing to these groups.

 

 

  Iowa PowerSchool©   

 Users Group 

 

PowerSchool© users in Iowa have put together a very useful Users Group where they exchange ideas, comments, questions, reports, and organize their state Users Group meetings.  Grant Wood AEA participates in this Users Group and encourages you to sign up too.

Subscribe to iapsug
Powered by tech.groups.yahoo.com

There is also a national users group through Yahoo that you can subscribe to by going to the same address and selecting Groups Home in the upper right corner. Then under Find a Yahoo Group type PSUG then click on the PSUG group name in the results.

   

 

 

 

Grant Wood Area Education Agency

4401 Sixth Street SW
 Cedar Rapids, IA 52404-4499
 (319) 399-6700  •   1800-332-8488

Fax 319-399-6457 • TDD 319-399-6766

Grant Wood AEA

Grant Wood Area Education Agency is one of 12 Iowa area education agencies (AEAs) established by the Iowa Legislature in 1975 to provide equity in educational programs

across the state.

 

Iowa’s AEAs work as educational partners with local public and accredited private

schools to help assure that all children reach their potential.

 

Iowa AEAs are widely regarded

as one of the foremost regional service systems in the country, offering programs equitably,

efficiently, and economically on a regional or cooperative basis among school districts.

 

Grant Wood AEA provides support to Pearson PowerSchool to our partnered school districts. Our support includes server & system hosting, technical support, daily user support, site visits, training and workshops, and documentation.

 

The Grant Wood support staff has completed the PowerSchool Advanced Certification Program and will provide PowerSchool users with the same high level of customer service the school we service have become accustom to over the past three decades.

 

 

Grant Wood Area Education Agency extends equal opportunities in its employment practices, educational programs and services, and does not discriminate on the basis of color, gender, race, national origin, religion, creed, age, sexual orientation, gender identity, marital status, disability, veteran status or as otherwise prohibited by law. If you believe you or your child has been discriminated against or treated unjustly, please contact the Agency’s Equity Coordinator, Rob Little, at 319-399-6886 or 1-800-332-8488 or TDD 319-399-6766, Grant Wood AEA, 4401 Sixth St SW, Cedar Rapids, IA 52404.
 

 

 

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